2025 AND 2030 TARGETS
HKEX KPI A1.5, A1.6, A2.3, A2.4, A3.1, Part D Para 37
Talent Attraction
Employer Branding
2025 KPI
  • Improve employee Net Promoter Score by 10%56
Talent Management
Learning and Development
2025 KPI
  • Maintain a 25% increase in training hours per employees per year57
Engagement
2025 KPI
  • Achieve an employee engagement index rating at 90% or above
  • Improve turnover rate by 5.5%58
Occupational Health and Safety
SDG 3
Safety
2025 KPI
  • Maintain an LTIR at or below 1.2 for non-hotel operations; and at or below 2.0 for hotel operations
  • Maintain zero work-related fatalities and zero serious incidents59 for employees
2030 KPI
  • Maintain zero work-related fatalities and zero serious incidents59 for employees and contractors
Diversity and Inclusion
SDG 5SDG 10
Policy, Strategy and Governance
2025 KPI
  • Maintain a female representation of no less than 40% in the workforce
  • Maintain a gender balance in strategic leader positions
  • Maintain gender pay ratio at 1:1
2030 KPI
  • Maintain a gender balance in strategic leader positions
  • Maintain gender pay ratio at 1:1